Privacy Policy

 

Privacy and policy

With registering and creating an account on EasyBets and placing bets in or to win or lose, users are automatically agreeing with the rules and regulations of the site.

 

EasyBets is authorised to transform the rules and regulations and method of payment without notice to its own right. Although, bet’s that have already been placed will remain with the same strength. However, after the changes that have applied, any bets that have been placed are according to the new rules and regulations.

Private and confidential details

Privacy information of users


All users are responsible for the protection of his/her personal details, such as user names / personal details such as USERNAME / PASSWORD and other PERSONAL DATA. If users have forgotten the log in details such as password, they are able to get in contact with the support team via online chat or they can follow instructions in order to recover their password.


At any point, if the user notices that their account details / their account is being used by someone else, they will have to get in contact with the support team via chat and further action will be taken from there onwards such as blocking the account.

For security and safety EasyBets will always contact users via email regards the user’s personal details.

All users are held responsible for keeping personal information including the email confidential. However, any discloser arising, user will be held responsible for the consequences.

Also, all users are held responsible if someone ells has access to their account and registration details in order to place bets and sacrifice any loss or disadvantages with the registration email.


 


 General Betting Rules 
 The result of a market is settled once this is determined.  If a market is not determined during the game, the company settles the result of the game once the normal duration (regular time) of the match is concluded, unless stated otherwise on market description on website. 

Example 1: Match winner 1X2 market of an event is determined after the end of the normal duration (regular time) of the event. Football (Soccer) 1x2 Match Winner is determined after the 90 min, including any extra minutes called by the referee of the match as “normal duration” In case an event is driven to Overtime (when regular time does not decide the winner) all markets clearly state that are subject to “include overtime” are paid after the completion of the Overtime.

Any penalty kicks (or other decider) may follow, is not taken in consideration, unless clearly stated in the market. Events not started on time for any reason or even postponed maybe kept open and all bets remain valid if those kick off (start) within the next 48 hours from the official start time. In any other case, the company reserves, at its own discretion, the right to void all bets of such postponed events and refund the stakes to the customers. Events abandoned after its starting time and get continued from the organizer within 48 hours from the official start time, the company reserves the right to keep all bets valid and settle according to this result. Events abandoned after its starting time and not get continued from the organizer within 48 hours, the company will settle all determined markets decided in the pitch and void the rest by refunding stakes to customers.


However, in cases like that, the company reserves, at its own discretion, the right to void all bets of such abandoned events and refund the stakes to the customers. On above general rule there are exceptions as in: Tennis games will be kept open with all bets valid until the officials or organizing body declares a winner. In such case, the 48 hours rule is not valid.


 However and in case of a player retirement, all markets determined in the pitch are settled accordingly and all the rest declared void and null. For avoidance of doubt if a tennis player retired before last point concluded, the match winner market is void, but all markets related to specific sets or games that determined, are settled accordingly. If a match is decided by a Match tie-break then it will be the 3rd set. Every tie-break or Match tie-break counts as 1 game.  Baseball games when two teams are playing 2 games in a row are considered as Game 1 and Game 2 and will be settled as chronologically played with all bets valid. For avoidance of doubt if Team A play vs Team B twice, the result of Game 1 will count for bets offered on Game 1 as originally scheduled and result of Game 2 will count for bets offered on Game 2, as originally scheduled. The 48 hours rule is valid. (e.g. if a football match is abandoned in the second half, the markets of the first half will be settled normally). (e.g. in the example above, the markets of the second half have not decided) will be void and stakes will be refunded to customers 

The company reserves the right not to accept all or part of a bet without providing a reason to the customer. If a bet is not accepted, customer’s stakes are refunded 

Before an event start, the company reserves, at its own discretion, the right to void or cancel part or whole, of a bet even after its acceptance without providing any reason to the customer. After the event start, the company reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance if there is a valid reason for this, such as:

  • mistake in the wording (palpable error) of the event or the odds or starting time.
  • the customer attempt to bypass company limits (potential pay-out) and risk management by placing multiple identical or similar bets or opening multiple accounts
  • the customer is getting advantage of any public announcement or secret information he has access to that determines the outcome of the bet.
  • the customer combined related bets.
  • the customer is actively participating in the event, such as Players, Referees, Managers or has direct or indirect relationship with events participants.
  • the company suffers a technical error offering wrong odds or events.
  • any other valid reason duly communicated to customer upon request.